Information Collection & UseTo access services offered by Picmonic via the Site, you will be required to create a user account, including user ID and password, and input certain Personal Information, including your email address. Picmonic collects Personal Information from you through the Site to allow us to provide access to services and products that most likely meet your needs and preferences. We only collect Personal Information about you that we consider necessary for achieving this purpose. In general, you can browse the Site and “opt-out” from providing us with any Personal Information. Once you agree to provide us with Personal Information, you are no longer anonymous to us. If you choose to purchase and use our services through this Site, we may require you to provide contact and identity information, billing information, and other Personal Information as indicated on the forms throughout the Site. In the event that you select a recurring subscription, you authorize Picmonic to maintain your credit card and billing information and to charge you as indicated on the Site during the subscription process. You understand and agree that Picmonic will send you receipts but will not send you reminders, invoices, or bills. Where possible, we indicate which fields are required and which are optional. You always have the option to not provide information by choosing not to use or purchase a particular service. You may always cancel your subscription by following the links throughout the Site. Upon cancellation of your subscription, Picmonic will cease authorizing further recurring charges, as applicable. Under some circumstances, we may require some additional financial information. We use your financial information, including credit card information, to verify the accuracy of your name, address, and other information, as well as to bill you for your use of our services and products. We may track certain information based upon your behavior on the Site. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand our customers. This information may include, but may not be limited to, the URL that you just came from, which URL you go to next, your computer browser information, and your IP address. If you choose to post messages on this Site or leave feedback for other customers, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect and retain such information in a file specific to you.
Communications from the SiteWe may occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we provide you with a way to unsubscribe from each of these communications. If you no longer wish to receive our promotional communications, you may opt-out of receiving them by following the instructions included in each such communication or by contacting us. You will be notified when your Personal Information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if access to our services and products is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account and subscription for our products.
Information Sharing and DisclosureAs a matter of policy, we do not sell, rent or share any of your Personal Information, including your email address, to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that your Personal Information may be disclosed in the normal scope of business to provide our services and products to customers:
School Faculty: In the event that a school provides to Picmonic their students’ Personal Information so that Picmonic may create accounts or give access to their students, Picmonic reserves the right to share with the school all data related to their students’ engagement with the Picmonic services. This information will be shared with the school aligned to the Personal Information originally provided by the school.
Log FilesAs is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site, and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information. We track trends in users’ usage and volume statistics to create a more efficient and usable site and offerings, and to determine areas of the site or our services that could be improved to enhance the user and customer experience. Log files are used on the Site, and in any link to the Site from an email.
Cookies and Related TechnologiesWhen you use this Site, we collect certain information by automated or electronic means, using technologies such as cookies, browser analysis tools, and web server logs. As you use this Site or our applications, your browser and other electronic devices communicate with servers operated by us and our services providers to coordinate and record the interactivity and fill your requests for services and information. The information from cookies and related technology is stored in web server logs and also in web cookies kept on your computers or mobile devices, which are then transmitted back to this Site by your computers or mobile devices. These servers are operated and the cookies are managed by us or our service providers. For example, when you visit this Site, Picmonic and our service providers may place cookies on your computers or mobile devices. Cookies allow us to recognize you when you return, and track and target your interests in order to provide a customized experience. They also help us provide a customized experience and help us to detect certain kinds of fraud. A “cookie” is a small amount of information that a web server sends to your browser that stores information about your account and preferences. Some cookies are temporary, whereas others may be configured to last longer. “Session” cookies are temporary cookies used for various reasons, such as to manage page views. Your browser usually erases session cookies once you exit your browser. “Persistent” cookies are more permanent cookies that are stored on your computers or mobile devices even beyond when you exit your browser. We use persistent cookies for a number of purposes, such as retrieving certain information you have previously provided and storing your preferences.
Manage Your Security SettingsYou may manage how your browser handles cookies and related technologies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. You can opt-out of being targeted by certain third-party advertising companies online at www.networkadvertising.org/consumer/opt_out.asp or http://preferences.truste.com/truste/. You may manage how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
Comments or Discussion ForumsIf you use a forum or comment section on the Site, you should be aware that any personally identifiable information that you submit, including your name and email address, can be read, collected, or used by other users of the Site, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit on this Site.
Accessing and Correcting Personally Identifiable InformationIf you want to update or delete your contact information, terminate your subscription, or have other questions or requests, please contact us at email@example.com. While we are ready to assist you in managing your subscriptions, and closing your account, we cannot always delete records of past interactions and transactions. For example, we are required to retain records relating to previous purchases for financial reporting and compliance reasons.
SecurityWe follow generally accepted industry standards to protect Personal Information, including your email address, submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Secure Credit Card TransactionsYou can use your credit card securely on this Site. We have partnered with Stripe.com to offer safe and secure credit card and electronic check transactions to you. This payment gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). Stripe.com adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions;
- Industry-leading encryption hardware and software methods and security protocols to protect customer information; and
- Compliance with the Payment Card Industry (PCI) Data Security Standard.
Other payment options are also available such as Amazon Pay, Google Pay, Apple Pay, and PayPal, and each of those respective payment platforms manages all sensitive customer information.